Frequently Asked Questions

Lots of people have contacted us to ask about setting up a web site, the website design or the possibility of modifying their existing website. Many wish to arrange for us to design a brand new website or move their website to a different web server. Perhaps they have queries concerning either existing domain names or new domain names. We have listed below for you some of the most frequently asked questions in connection with website design - along with answers - pertaining to web design and associated web issues..

If you have a question that is not answered here, or you want to talk to us about any aspect of your website design, setting up or changing your web site, web hosting or website maintenance or domain name registration please feel free to contact us to discuss your requirements.

What domain name should I choose? 

This depends on how you are going to use it. If you are going to be telling people over the phone, choose one that is easy  to say and spell out loud. Above all, we would recomend one that is memorable and not confusing.

How long does it take for a design to be completed?

The timescale of a project is generally dictated by the client. If you have a deadline in mind we will endeavor to meet it for you. The most common delay in the creation of a site is waiting for content (text/images) to be sent to us by the client.

I would like you to design my site, what do I need to do now / what is the process?

If you would like to use our services all you need to do is inform us of the domain name you would like to use and send us a brief idea of your requirements. We will then purchase the domain in your name, purchase the right hosting package for your project and then based on your guidance, design an initial web page for you.

This is then refined / changed in consultation with the client until a satisfactory design has been reached. We will then need you to forward content and images for your site and start to design the website for you.

Is copyrighting included in the prices?

We only advice as to how you can structure the website. But we do not do copyrighting. We copy and paste what you give to us on the design we do for you; and we then make it look presentable on the web site. You have to supply us with the pictures you want to see on the site and tell us where you want them to be and the order. We are human and we may run a spell-check or advice on how you can improve the content. However this is only done as courtesy. 

Will my website design be" Search Engine" friendly?

All our websites are created with search engines in mind and the website design is compliant with search engine guidelines.   It is a good idea for your website to be re-evaluated in time as over a period of time the search engines do alter their rules and algorithms and you will want to be certain that your website is kept up to date and complies with new rules etc.

Do the designed websites appear in Google?

Yes. This may seem technical to many people but it’s something you can do now yourself. Just click here and you can see how easy it is to add your site to Google. It takes a few days to appear once this is performed. When requested, we’ll surely add your site to google.com

Note: Be aware that we do not offer Google adwords management or SEO yet. This is where you want your site to appear on the first page of Google depending on the relevancy of your site content to the keywords the Googler is using.

Will we need to have a meeting?

In the majority of cases a meeting isn't necessary and 90% of our sites are generally completed with contact via email and telephone only.

What after sales support do you offer?

After the completion of a website project we are available for after sales service. Any slight tweaks or amendments are carried out to the site free of charge in the first month. Any support thereafter will be charged at an hourly rate of R 250.00.

If you are interested in a custom website design or have any other questions, please ask us for a quick no obligation website design quote.